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Frequently Asked Questions
Simplifying Aging
Frequently Asked Questions
At Vital Aging NYC, we understand that navigating aging and caregiving can be overwhelming. Our goal is to provide expert, concierge-style care management with warmth, compassion, and efficiency. Below are some of the most common questions we receive. If you don’t see your question here, feel free to contact us—we’re here to help
How do I get started?
Getting started is easy! Schedule a complimentary 30-minute consultation to discuss your needs and explore how we can support your family.
Book a Complimentary 30-minute consultation.
📞 Call us at [347-403-9339]
📧 Email us at info@vitalagingnyc.com
You don’t have to navigate aging alone. Let Vital Aging NYC provide the expert guidance and compassionate support your family deserves.
What is geriatric care management, and how can it help my family?
Geriatric care management is a specialized service that helps older adults and their families navigate the complexities of aging. At Vital Aging NYC, we provide personalized care planning, advocacy, and ongoing support to ensure older adults receive the highest quality of life while reducing stress for families. Studies show that professional care management improves health outcomes and reduces caregiver burden[1].
What makes concierge geriatric care management different?
Concierge geriatric care management goes beyond traditional case management. It offers a highly personalized, proactive approach, ensuring immediate response times, tailored solutions, and seamless coordination of medical, legal, and personal care needs. Our model is flexible, responsive, and focused on quality of life, allowing clients and families to receive elite-level support without unnecessary delays.
My family lives far away. How can you help with long-distance caregiving?
We specialize in supporting long-distance caregivers by serving as your eyes, ears, and hands in NYC. We provide:
– Regular wellness check-ins with detailed updates
– Coordination of medical appointments and in-home services
– Crisis management and emergency advocacy
– Ongoing communication with families to ensure peace of mind
Research shows that long-distance caregivers experience higher stress levels, making professional care management a valuable solution[2].
Do you only work with older adults who have Alzheimer’s or dementia?
No. While we specialize in Alzheimer’s and dementia care, we support older adults with a wide range of needs, including:
– Chronic illness management (e.g., diabetes, heart disease, Parkinson’s)
– Post-hospitalization care coordination
– Aging-in-place planning
– General well-being and proactive aging support
However, if your loved one does have Alzheimer’s, our specialized approach can enhance safety, reduce stress, and improve quality of life[3].
How do I know if my loved one needs a geriatric care manager?
If you notice any of the following, it may be time to seek professional support:
– Frequent medical emergencies or hospitalizations
– Difficulty managing medications or appointments
– Increased memory loss or confusion
– Struggles with daily tasks or personal care
– Family conflict or caregiver burnout
A consultation with Vital Aging NYC can help determine the best path forward.
How does the process work if we decide to hire you?
We follow a structured yet customized approach. The typical experience will look like:
1. Comprehensive Assessment – We meet in person or virtually to understand needs, concerns, and goals.
2. Personalized Care Plan – A detailed roadmap outlining services, resources, and recommendations.
3. Implementation & Support – Ongoing assistance, advocacy, and coordination tailored to your situation.
4. Regular Check-Ins – Adjustments as needs evolve to ensure continued well-being.
Everything is designed to be seamless and stress-free for families.
What services do you offer, and how are they billed?
We offer a range of concierge geriatric care management services, including:
– Comprehensive assessments & care planning
– Crisis intervention & advocacy
– Medical appointment coordination & accompaniment
– In-home care coordination
– Dementia care strategies & family coaching
We operate on an hourly rate model, with no long-term contracts. This allows for flexibility based on your needs.
Can you help with legal and financial planning for aging?
While we do not provide legal or financial services directly, we work closely with elder law attorneys, estate planners, and financial advisors to ensure your loved one’s affairs are in order. Our role is to bridge the gap between professionals, ensuring that care and planning are aligned.
Although, we can start the conversation by discussing your specific situation, setting clear goals, and explore potential options. This will save you time and money when you do enlist the service of the appropriate professional, as you’ll enter those meetings prepared with defined objectives to guide the discussion.
My loved one refuses help. What can we do?
Resistance to help is common, especially among older adults who value their independence. Our approach is gentle, respectful, and relationship-based. We use:
– Empathy-driven conversations
– Dignity-preserving solutions
– Gradual introductions to services
Many clients who initially resist care develop trust over time with our compassionate approach[4].
Do you accept insurances?
At this time, we do not accept insurance for our services. Our offerings are provided on a fee-for-service basis.
However, we encourage you to reach out for a free consultation so we can explore your unique needs and determine the best payment and service options for you. We’re here to help find what works best for your situation. You can still walk away with personalized and free referral resources to help you after we meet.
If you have any questions about our payment options or require documentation for potential reimbursement from your insurance provider, please contact us.
What payment methods do you accept?
We accept a variety of payment methods for your convenience. Payments can be made through personal checks, money order, credit and debit card payments (online or in-person provided by Square), Venmo, Zelle, and Paypal.
You’re not alone
Let’s start a conversation.
You don’t have to figure this out alone. Whether you’re planning ahead or facing an urgent concern, Vital Aging NYC is here to guide you.
References:
1. Gaugler, J. E., et al. (2021). “Professional Care Management and Caregiver Outcomes.” Journal of Aging & Social Policy.
2. Cagle, J. G., & Munn, J. C. (2012). “Long-Distance Caregiving: A Systematic Review.” The Gerontologist.
3. Alzheimer’s Association. (2023). Dementia Care Best Practices.
4. Mittelman, M. S., et al. (2006). “Psychosocial Interventions for Care Resistance in Dementia.” American Journal of Geriatric Psychiatry.